The challenges faced over the past 18 months made any inefficiencies in our operational processes blatantly obvious. Flawed processes can sometimes be hidden (e.g. by exceptional customer service, excess inventory, or heroic performance) but once they come to light you have the opportunity to redesign them for greater impact and efficiency.

This two-hour session will help you and your team:

  • Understand how to map the processes in your organization
  • Identify the areas of process waste that go unnoticed
  • Determine which processes are critical versus enablers
  • Prioritize the areas requiring the most improvement
  • Learn methods to streamline and improve your processes


Online Workshop - 2 hours